- Best in Tourism Award
- Best New Business
- Best New Product / Service of the Year
- Best Young Person in Business
- Business Growth Award
- Commitment to the Borough Award
- Customer Service Award - Hospitality
- Customer Service Award - Independent
- Customer Service Award - Multiple Retailer
- Entrepreneur of the Year Award
- Good Food Award
- Innovation, Technology & Creativity Award
- Involvement in the Community Award
- Training & Development Award
Good Food Award
This award will recognise commitment to excellence in food service including excellence of customer care, quality premises suited to target customers, the use of local ingredients, imaginative menus and innovative marketing.
Who Should Apply?
This award is designed to attract applications from licensed and unlicensed premises including Cafes, Bars (providing pub grub), Bistros, Restaurants, Hotels & Guest Inns and Take Away's.
How will the award be judged?
Applicants will be assessed in two stages.
Stage One: All applicants must provide written evidence in all of the following areas on company letterhead by 5pm on Thursday 31st March 2011 to Coleraine Borough Business Awards, Coleraine Borough Chamber, 2 Abbey Street, Coleraine, BT52 1DS.
- Please provide a brief description of your business (max 500 words)
- Please outline your commitment to sourcing local produce, working with local suppliers and how you communicate this to your customers (max 500 words)
Stage Two: Short listed applicants from stage one will progress on to stage two where they will be judged by mystery shoppers in April 2011 who will assess:
- Ambience of the premises including impact of exterior, décor and layout of the interior.
- Hospitality, Customer Service and Staff Knowledge.
- Menu Variety, Innovation, Food Quality, Cuisine Style (including children's menu options and meeting the needs of special diets).
- Hygiene & Cleanliness.
- Menu Presentation (including dish descriptions).
- Ingredients: with a particular emphasis on the support of local suppliers, fishing, farming and agriculture.
- Service Time: from order to delivery.
- Food Presentation.
Mystery visits will be conducted during April 2011.
Award Sponsor: Firmus Energy
Firmus energy, the company supplying natural gas to Coleraine, Portstewart, Derry, Limavady, Ballymena, Ballymoney, Antrim, Craigavon, Armagh, Banbridge, Newry and Armagh is delighted to again be supporting the Coleraine Borough Business Awards 2011.
The Good Food Award is one which focuses on the customer experience, something firmus energy has always had at the top of our agenda as we bring natural gas to homes and businesses across the North West. The cost and environmental benefits of natural gas are something which licensed and catering businesses locally have already taken advantage of, as it enables them to maintain their standards and competitiveness at a time when many other costs have increased significantly.
With top chefs around the world appreciating the control and ease cooking on gas brings, we think the trend of increasing customer numbers is set to continue.
