Bank of Ireland Coleraine Hosts Fraud Awareness Event
Published on:July 1, 2024

Consumers in Coleraine received practical tips and support to help safeguard them and their finances from scams at a free fraud awareness event at Bank of Ireland Coleraine branch.


The event, in partnership with Causeway Chamber of Commerce, focussed on educating consumers on new and common types of financial frauds and scams and how to keep their personal information and finances safe from scammers.


Allison Ewing, Fraud Customer Experience Manager, Bank of Ireland UK who presented at the event explained: “Financial scams and frauds can take on many different forms, but they have one common goal – to take your money. 


“Through our fraud awareness events we want to make consumers more aware of the various types of fraud, what to do if they are ever a victim of fraud, and how we are investing in fraud detection and prevention to protect them from financial criminals.


“At Bank of Ireland, we invest significantly in our fraud and financial crime operations to equip our people with the resources and support to protect customers, ensuring that when customers are targeted by a fraudster they know they can talk to us, and not a bot, 24 hours a day, 365 days of the year.


Our message to all consumers is clear – Stop, Think, Check. If something sounds too good to be true, it is. Be suspicious and keep your guard up.”


James Kilgore, President of Causeway Chamber of Commerce, commented on the initiative: “We are delighted to partner with Bank of Ireland to bring such an important event to the community. Financial fraud is a growing concern, and it’s crucial that our businesses are equipped with the knowledge and tools to protect themselves. The proactive steps taken by Bank of Ireland to educate and support consumers highlight the importance of community collaboration in tackling these threats. We encourage everyone to stay vigilant and make use of the resources available to safeguard their finances.”


Bank of Ireland has over 200 colleagues working solely on fraud prevention, protection and the detection of financial crime.  The Bank also provides 24/7 phone access where customers who are worried about, or who have been impacted by, fraud or financial crime can speak directly to a Bank of Ireland Fraud team member.


In addition to providing immediate support to consumers, Bank of Ireland has partnered with Victim Support NI, recognising that the harm caused by fraudsters often goes beyond the immediate financial impacts.


If people suspect they have been a victim of fraud or financial crime they should contact their bank immediately so that the bank can take action to stop a fraud in progress and try to recover funds. Bank of Ireland customers can call our Fraud Team 24/7, on the Freephone line 0800 121 7790.


For advice and information on how to stay safe from fraud, visit the Security and Fraud page on the Bank of Ireland UK website.