Wed, 26 May | Online event

Managing Difficult Conversations Masterclass

If you're a HR manager or leader of a team, this event will give you a toolkit to pass on to your team to manage difficult conversations.
Managing Difficult Conversations Masterclass

Time & Location

26 May, 12:30 – 13:15
Online event

About The Event

Disagreement happens all the time. At work with colleagues. In relationships with clients. At home with family. For these conversations, the cost of failure is high. But these are the very conversations that fail most often. And they are the conversations that we put off - sometimes for weeks. If you could enter into these conversations knowing how to manage the process, what would that do for your wellbeing and resilience?

In this session, let me introduce you to a negotiation technique pioneered by a former FBI hostage negotiator to help you to speak up assertively and respectfully when there is a difference of opinion. You'll build your resilience and confidence in your own abilities.

You'll walk away from this event with a playbook to manage those conversations that cause you the biggest stress. The result? You will build stronger relationships, bounce back from difficult encounters more quickly and feel equipped to make your voice heard.

About Camilla Long

From software developer in Japan to capital markets broker in London, I now use my experience of selling to some of the largest corporates in the world to empower people to build their personal brand with confidence and conviction. I'm a public speaking coach - used to helping people to find their voice. I help busy lawyers and accountants to build thriving practices by helping their teams to realise their potential. I help commercial directors make sure that their team's performance measures up their ambitious growth plans. I help business owners to encourage their teams to be brand ambassadors for their business. And in that time, I have had countless difficult conversations. Let me pass on a tollkit that has helped me to turn some of my most challenging conversations into my most rewarding relationships.

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